Head of User Experience (f/m/d)

Permanent contract, full-time, Cologne

Who we are

We are real.digital: Several thousand dealers and millions of products make our multi-channel portal one of the largest marketplaces in Germany. Our work is characterised by a dynamic corporate culture, with a start-up mentality and the opportunities offered by a large corporation in the background. We combine knowledge and many years of experience in e-commerce with flat hierarchies and a highly motivated team. Whether as an intern or an executive: We take every idea seriously, because we want to work together in shaping the future of e-commerce!

Day-by-day, our development team of about 100 experts pursues the goal of developing the best products and optimising the shopping experience. Our domains operate along the customer journey to ensure that we always keep an eye on the customers’ needs and can deal with new challenges promptly. Whether Marketech, After Sales, Checkout & Accounting, or Logistics, we drive developments forward and have great freedom regarding technical aspects. Details regarding the challenges of the respective domains can be found here: https://www.real-digital.de/team/tech/

Your tasks – this is what awaits you in detail

  • Together with our Product management you help to shape and drive our product strategy and vision
  • You coordinate and track progress of overarching UX initiatives, e.g. for the Design System or User Centered Design
  • You grow a strong team culture that cultivates a collaborative and transparent work environment and foster regular exchange within the team
  • You lead and guide your team with the highest possible aspirations. To get the best out of your colleagues, you use your strong passion for coaching and mentorship and  you excel in helping others grow continuously
  • You identify hiring needs and take part in the whole recruiting process

Your profile – this is what we expect from you

  • You are experienced in the entire product design cycle: From user research, business planning, wireframes and prototypes to the final design, implementation and optimization
  • You have a track record of delivering, ideally in a high-growth environment as well as several years of UI/UX experience with complex, process driven, consumer-facing products
  • You are very good at churning out great user experiences and also tweak the existing ones
  • You are experienced in building and managing a team
  • You possess a sound knowledge of German

What we offer

  • A highly-motivated and qualified team from different fields and numerous nations

  • A sophisticated product with millions of users and a broadly-based technology stack

  • A dynamic environment with a start-up mentality, no superfluous red tape and hierarchy, as well as plenty of courage and trust to break new ground

  • A central, modern office in the heart of Cologne

  • Free choice of hardware – we provide you with the development environment of your choice

  • Always up-to-date – you receive four days of special leave and a budget of €1,300 per year to attend relevant fairs and conferences

  • Top conditions at the Urban Sports Club for fitness, team sports, yoga and more
Why are you the perfect fit for this position? Don't bother with cover letters - we're interested in facts and figures!
Apply here

Your contact person: Marion Graßler

real,- Digital Payment & Technology Services GmbH
Habsburgerring 2
50674 Köln